"Oh no ! What do I do!?". Its a common phrase in any online game. Well, Game Masters, or GM`s as they are commonly called, are there to help. The Game Masters have super powers within the game, and uses them in the best way possible to make the players stay in Era Online a pleasant and problem free one. How much do they interfere with the game you ask ? Game Masters have many rules and restrictions which they must follow, or they will be ejected from the game as a Game Master. Game Masters are not allowed to do any form of favors to any player, and they are not allowed to argue, take sides or anyway interact with the game world that may affect other players. Game Masters are however, a part of the Menath government. They are a part of the council. So Game Masters in Era Online are roleplaying figures, as well as super natural helpers. When clicking on a game master, it will say "(Game Master"). Game Masters has the ability to create quests and events, morph into any shape, change their statestics, teleport, create objects, warp NPC`s and so on. However, they are mostly there to help YOU, the player. "Help ! IM STUCK !". Fear not ! Contact a game master right away, and the problem will be solved ASAP. To contact a game master, press ESC during the game, and a menu will pop up. Select Contact Game Master. You will now type in a description of the problem, and SEND the message. Your help note will then be added to a que, which the game masters monitors all the time. A game master will assist you as soon as one are avaiable. NOTE! If you call on a GM for a reason other than you having problems, need help or advice or anything like that, the game masters may kick or ban you from the game. Game Masters may not be abused in any way. Do not send messages more than once ! We do get it ! You are added to the que ! You may neither insult or in any way verbally attack a game master. If so, the game master have the full right and power to ban you from the game, which will result in you not being able to log onto Era Online until the ban is removed. We hate to do this, but we cannot have trouble makers in Era Online. It ruins everything, for everyone. If you have a complain about the game, DO NOT contact game masters. You got to use the /BUG command. Type /BUG and then description of the complaint or encountered bug and press enter. We, Fantasia Studios, will then recive it right away and it will be saved on the game server for us to view.